Equifax is not only in deep to get a class-action lawsuit over a breach exposing 143 million U.S. citizen’s Social Security numbers and a subpoena in New York, it is currently being sued by the city of San Francisco.
S.F. City Attorney Dennis Herrera filed the lawsuit against the credit reporting agency in San Francisco Superior Court for “failing to protect the personal data of over 15 million Californians,” according to a statement.
The lawsuit accuses Equifax of violating California state law, failure to give a notice of this data breach to provide complete, plain and transparent details.
“Equifax’s incompetence would be funny if the subject matter weren’t so serious,” Herrera said in the statement. “This business fell asleep at the switch and upended the lives of countless people. The information that Equifax failed to protect is what people will need to open a bank account, purchase a home or rent an apartment. Now Californians have been put at risk of identity theft for years to come.”
The suit seeks restitution for Californians who purchased credit monitoring services before the breach was made public on September 7, 2017.
Before it made news of the breach public Equifax learned about a major data breach in its own system sometime in March of this year. The business eventually released news of the violation and then offered up a website to check if they had been among the 143 million.
However, the site seemed to randomize who was affected, creating confusion. Instead, people encouraged, not or whether they’d been told they were affected, to subscribe to its product TrustID that was paid.
To tangle matters more, language in the Terms of Service (ToS) prevented those who signed up from suing the company. Equifax later came out that the ToS would not apply in the instance of this violation.
Many things went wrong and in the aftermath, and people are upset at the way the situation has been managed by Equifax.
Amidst the turmoil, Equifax’s CEO Richard Smith “retired” yesterday, following the company’s chief security officer and chief information officer also retiring, which all adds up to some pretty odd timing.